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How we Operate

Operation HOPE is the only shelter of its kind operating in North County in that it allows families to remain together while offering them some sense of privacy. Operation HOPE is also unique in that it offers a faith-based framework and support system for families to make positive changes in their lives.

The newly acquired Campus site is currently being renovated to accommodate approximately forty-six individuals and will provide showers, hygiene items, gently used clothing and other services for our clients.

All case management is performed on-site in order to raise client accountability and to better assist clients in progressing toward the next step in ending their homelessness. Case Management is CAS (California Addiction Specialist), CADAC (California Association of Drug and Alcohol Counselors), and Anger Management certified.

Operation HOPE employs an Operations Manual outlining volunteers' responsibilities and expectations as well as an affirmative action plan and grievance procedure. All on-site screening are accomplished by our Director or case management specifically trained in the field of recovery and well versed in intake requirements, legal restrictions (i.e., HIPAA laws), confidentiality, discrimination and other matters.

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We Provide...

A safe, drug and alcohol free environment.


Providing a safe environment for families and single homeless women with specialized case management, educational programs, resource information, and faithful care to help support the initial stage of rebuilding lives and regaining hope.

Hot dinners, cereal for breakfast and leftovers/donations for lunch.

Case Management that assists our clients in constructing a personalized treatment plan by setting attainable goals.

Classes on Parenting Skills, Domestic Violence, Safety, Literary Resources, Health, Banking, Problem Solving, and Behaviour, offering our clients the basic tools in living “life on life’s terms” ...


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